Poor bro culture at the time. Many team members... | Five9 Reviews

Former Employee

3.0

Mar 18, 2025

Poor bro culture at the time. Many team members were friends and took care of each other over other reps. Example: top producer was roommates with head of lead gen team. Hot quote taking three weeks off in the month.

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Current Employee

4.4

May 20, 2024

great organization going through some 2024 re-org. pushing sales upmarket but support and product need to align appropriately.

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Former Employee

2.1

Aug 22, 2024

I cannot recommend Five9 as a good place to work. there is no work life balance for CSM's or Account Managers. The culture is a popularity contest and leadership asks for feedback but if it is not positive they state it's just an attitude problem. Benefits are stuck in 2008 as is most of the product.

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Current Employee

2.1

Aug 19, 2024

Lead flow has gone down significantly over the last couple years. There is no room for advancement opportunities due to the high levels of nepotism and cronyism. The CEO and president are brothers , new EVP of sales 32 years old is the godson. EVP of sales best friend is a VP of sales. Multiple family members working together at lower levels as well. Pretty strange...Read More

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