I’ve been an SMB AE for 3 years, but the last 6... | Dialpad Reviews

Current Employee

2.6

Sep 13, 2024

I’ve been an SMB AE for 3 years, but the last 6 months have been particularly challenging. The company over-hired, causing MQLs to be spread thin, making it difficult to maintain a steady pipeline. Partner management has also become a burden, as they often expect us to jump through excessive hoops to keep them satisfied. Despite a quota of $160,250 — just $10k lower than Midmarket — our average deal size remains around $5k, creating a significant gap. Leadership also expects sales to self-source the majority of the pipeline, adding more pressure to an already stretched team.

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Current Employee

3.3

Apr 24, 2024

Leadership and post-sales are a mess. Sales reps end up spending more time on busy work to please C-Level executives with activity instead of being able to focus on results and closing deals. Post Sales team is difficult to work with and are not problem solvers, leading Sales Reps to have to do too much of their job.

2 Useful

Current Employee

2.3

Jan 4, 2024

Same problems YOY with different flavor AS management constantly changes. The founders are the only constant and feel this is a billion dollar exit. They’ve stated for almost 3 years they’re IPO’ing, giving us shares but shares are diluted and the younger people don’t understand stock grants and taxes. Do your homework, you’ll notice tenured employees are young,...Read More

4 Useful