Customer.io

Item: Customer.io
Rating: 4.0
Author: Anonymous

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Profile Highlights

Top Company on RepVue!

Customer.io ranks in the top 10% of all companies on RepVue

High Quota Attainment

Customer.io quota attainment far exceeds the industry average

Competitive Salaries

OTE at Customer.io for Mid Market Account Executives and Sales Development Representatives is highly competitive compared to industry peers. View salaries

Performance Category Ratings

See how employees rated Customer.io in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.8

82nd%of Software orgs

# 446of 2,554 Software orgs

Base Compensation

4.3

90th%of Software orgs

# 249of 2,554 Software orgs

Incentive Compensation Structure

4.1

91st%of Software orgs

# 220of 2,554 Software orgs

Product - Market Fit

3.9

64th%of Software orgs

# 894of 2,554 Software orgs

Professional Development and Training

3.7

89th%of Software orgs

# 278of 2,554 Software orgs

Inbound Lead / Opportunity Flow

3.7

90th%of Software orgs

# 246of 2,554 Software orgs

Diversity and Inclusion

4.2

84th%of Software orgs

# 401of 2,554 Software orgs

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About Customer.io

Greater Portland Area

Customer.io is a versatile marketing automation tool for sending relevant messages based on behavior across web and mobile products. Impersonal messages lead to bad experiences....More

fall 2024 Reppy Award Winner

Customer.io won 1 Reppy Award

View All fall 2024 Winners

Percent that Attain Quota?

Excellent!63%of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Customer.io

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development ManagerSalary data from 4 ratings

Base Pay$90k

OTE$150k

Top Performers$169k

Sales Development RepresentativeSalary data from 5 ratings

Base Pay$60k

OTE$90k

Top Performers$118k

Mid Market Account ExecutiveSalary data from 5 ratings

Salaries at Customer.io

Reviews

Current Employee

4.7

Mar 24, 2025

Customer.io is growing quickly, and there is a lot of excitement internally. Management is helpful, sharp, and motivated. Teammates are fun to work with, friendly, and communicative. There are certainly growing pains associated with and "building the plane mid-flight" can be challenging/frustrating at times. But I fully trust my team and leadership to get us where we...Read More

Useful

Current Employee

5.0

Dec 11, 2024

So this company has been great to work for, really looking forward to see what FY25 has in store

Useful

View All Reviews

Reviews at Customer.io

Employee Ratings

Total Employee Ratings

Total Ratings

Ratings Verified by RepVue

Verified Ratings

84%

Job Categories

Account Executive

36%

SDR / BDR

36%

Leadership Roles

18%

Other

Employee Status

Ratings submitted by current employees

61%

Ratings submitted by former employees

39%

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Frequently Asked Questions

Customer.io has an overall employee rating of 4.0 out of 5 and a RepVue score of 88.02. They are ranked #183 out of all Software organizations.

Currently it is reported that 63.3% of the reps at Customer.io are hitting quota.

Customer.io has a rating of 3.8 out of 5 for culture and leadership. They are ranked #900 in this category out of 5518 companies.

Customer.io has a rating of 3.9 out of 5 for Product - Market Fit and is ranked #894 out of 2554 Software companies.

FAQ at Customer.io