My overall experience has been below average.... | CloudKitchens Reviews

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Current Employee

Featured Review

3.4

Jan 19, 2024

My overall experience has been below average. Extremely sales driven vs product driven. The company is still in "stealth" although it has over 5k employees spanning 40 countries and has been doing business for 8 years. Company's only focus is squeezing money out of customers who are not a good fit. Customer success, onboarding, and operations teams are stretched so thin that churn rate is extremely high. The 'solution' really only works for Enterprise segment at this point, and doesn't make sense for many of the small businesses and 'entrepreneurs' who fall into the trap of working with CloudKitchens. Very tough monthly targets. High employee turnover. Travis is so focused on building robots that he won't address the basic needs of the customers.

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Former Employee

2.7

Mar 22, 2024

Great place to learn and great training but expectations are unrealistic. The product costs too much and the quota is too high, they've also let go of so many customers success people so customers struggle. If you don't hit every month you're threatened with a PIP, it's very cut throat. Also not the most inclusive environment. Money is great though if you close...Read More

Useful

Cloud Kitchens has great sales leadership and supports their team members at each phase of their career. The more flexible you are, the more career opportunities will be available.