My best way of explaining this work enviroment as... | Birdeye Reviews

Current Employee

1.7

Oct 27, 2024

My best way of explaining this work enviroment as an Account Executive is that the CEO intentionally creates friction between teams. 1. SDR's are incentivized to pass anyone with a pulse willing to hop on a zoom call with an AE (seriously, no qualification). 2. AE's are expected to close 30% of those passes. 3. AE's are responsible for any cancellations (clawbacks) within the first 3-6 months. 4. Onboarding is incentivized based on "Net Retention". Meaning that they are actually motivated to get accounts to cancel as "not perfect fits" before onboarding completes in order to save the companies manipulation of the net retention score. Everyone works against each other and it's a very hostile environment of daily passive aggressive chats in every direction passing blame for closing a deal. AE's are caught in the middle of it.

4 Useful

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Current Employee

5.0

Feb 7, 2025

Unlimited market opportunity, smart peoples and leaders, great technology, great location, a CEO I trust, passionate people.

Useful

Former Employee

1.0

Nov 1, 2023

My overall experience at Birdeye was awful. HR and my manager signed off on 2.5 weeks of PTO for my Wedding and Honeymoon. When I returned I was fired out of the blue for not hitting quota. They clearly lied and deceived me that I would be "okay" since it is a "life event". Do not work at this company, worst management from a company I have ever seen.

5 Useful