My best way of explaining this work enviroment as... | Birdeye Reviews

Current Employee

1.7

Oct 27, 2024

My best way of explaining this work enviroment as an Account Executive is that the CEO intentionally creates friction between teams. 1. SDR's are incentivized to pass anyone with a pulse willing to hop on a zoom call with an AE (seriously, no qualification). 2. AE's are expected to close 30% of those passes. 3. AE's are responsible for any cancellations (clawbacks) within the first 3-6 months. 4. Onboarding is incentivized based on "Net Retention". Meaning that they are actually motivated to get accounts to cancel as "not perfect fits" before onboarding completes in order to save the companies manipulation of the net retention score. Everyone works against each other and it's a very hostile environment of daily passive aggressive chats in every direction passing blame for closing a deal. AE's are caught in the middle of it.

2 Useful

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Current Employee

4.0

Jun 22, 2023

Birdeye has gone through a lot of organizational changes but this is the first sales role in which I have felt secure that the org wants us to be successful. Unlimited PTO and the possibility to make great money with good work/life balance makes me happy here.

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Former Employee

1.0

Jul 24, 2024

Horrible company to work for. Poor leadership, poor compensation poor communication. Overall this company is trash.

2 Useful