My best way of explaining this work enviroment as... | Birdeye Reviews

Current Employee

1.7

Oct 27, 2024

My best way of explaining this work enviroment as an Account Executive is that the CEO intentionally creates friction between teams. 1. SDR's are incentivized to pass anyone with a pulse willing to hop on a zoom call with an AE (seriously, no qualification). 2. AE's are expected to close 30% of those passes. 3. AE's are responsible for any cancellations (clawbacks) within the first 3-6 months. 4. Onboarding is incentivized based on "Net Retention". Meaning that they are actually motivated to get accounts to cancel as "not perfect fits" before onboarding completes in order to save the companies manipulation of the net retention score. Everyone works against each other and it's a very hostile environment of daily passive aggressive chats in every direction passing blame for closing a deal. AE's are caught in the middle of it.

3 Useful

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Former Employee

2.1

Mar 1, 2024

4-9 locations and up to $50mil revenue, not much opportunity and we were pushed aggressively to hit monthly numbers, 10-20% quota hits every month. 0% annual quota hits. This is across ~20 reps. Sales reps are responsible for everything and receive little support Fun people, yet an aggressive culture that can be cutthroat

4 Useful

Current Employee

3.6

Dec 18, 2024

Leadership was helpful, but product market fit didn’t seem there.

Useful