Upper management didn’t communicate well. Quota... | ATT Reviews

Former Employee

2.6

Sep 4, 2024

Upper management didn’t communicate well. Quota was sometimes extremely unattainable based on market demands and AT&T infrastructure and capability to meet customer demands. Most frustrating thing was customer credits - company took forever to issue credits but NEVER had a problem charging customer bills and late fees. Extremely frustrating when customers/potential new customers have negative experiences in receiving credits they rightfully deserve and can end up slowing down or even closing down any new by opportunities.

1 Useful

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Current Employee

4.1

Sep 9, 2024

It is an okay position for someone looking to enter into business sales

Useful

Current Employee

3.0

Mar 28, 2024

My overall experience is not great. Forced to provide customer service to over 170 accounts while being expected to aggressively acquire new business.

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