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ADP

ADP

2,192 Employee Ratings
2,192 Ratings
80% Verified
3.5
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ADP
ADP
2,192 Employee Ratings
80% Verified
3.5
Unclaimed Profile
81.22
RepVue Score
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Current Employee
2.4
Aug 7, 2024
ADP TotalSource is the best in class PEO product. Quotas are attainable esp for new hires in their first year. Your biggest competition as an ADP rep is another ADP rep. There is a ton of territory overlap. Because of this, the sales operations function is non existent. Reps don't update CRM on purpose to hide the accounts they're actively prospecting from other reps. As such, there is no outbound sales automation. There is no data tracking/reporting on KPIs across opportunity stages. ADP hires their way out poor sales performance - throwing more reps into the market instead of making the lives of tenured reps more efficient. I would guess ADP could reduce its sales team headcount by 30% if it adopted modern sales practices and CRM infrastructure. ADP does not adjust their TotalSource offering per market meaning that all clients must pay for all features of the TotalSource service even if those features cannot be offered in specific markets (due to state-specific laws). Leadership is comprised of almost entirely +10-year-tenured ADP reps who don't know what they don't know when it comes to modern sales tactics, best in class toolstacks, and revenue operations.
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