Overall experience has been a bit chaotic. Feels... | Twilio Segment fka Segment Reviews

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Current Employee

3.4

Apr 9, 2024

Overall experience has been a bit chaotic. Feels like working at a startup. Tons of changes for better and for worse. Have witnessed two layoffs in my time here, the founder and CEO leaving, the entire sales org getting restructured, and the quota and KPIs changing. On the positives - good front line management, great culture for the most part, and solid base pay.

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Current Employee

4.6

Jan 10, 2024

Segment is a great product and company. There is some instability at Twilio in general - lots of leadership changes and a need for more strong leaders to come into the business at the VP level and above

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Current Employee

3.0

May 30, 2024

My overall experience has been ok. Segment has great front line management, but the company in general does not have a clear message to the market.

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