The professional services fall very short and it... | insightsoftware Reviews

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Current Employee

2.9

Mar 12, 2024

The professional services fall very short and it leaks into the customers opinions of the company. Some customers enjoy support but the overwhelming theme is our support line is lacking. On top of price increases to license costs and increases to support bills, I can understand why the customer would feel this way. Inbound flow has fallen off immensely.

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Current Employee

3.3

Dec 20, 2023

My overall experience is leadership severely micromanages all reps to the point that the internal meetings and requirements hamper your ability to sell. Also, all territories are not created equal and there are significant imbalances between territories. If you get the right manager, it is a fun and constructive work environment. The investment opportunity in the...Read More

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Former Employee

3.1

Mar 11, 2024

Company more focussed on cross selling to existing customer. With many acquisitions and with, the acquisition of existing customers, the TAM for new logo was too small. Management expectations were often unrealistic. Not many new biz reps hit target. A much higher portion of existing customer reps hit target.

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