The professional services fall very short and it... | insightsoftware Reviews

Home Companies insightsoftwareEmployee Reviews

Current Employee

2.9

Mar 12, 2024

The professional services fall very short and it leaks into the customers opinions of the company. Some customers enjoy support but the overwhelming theme is our support line is lacking. On top of price increases to license costs and increases to support bills, I can understand why the customer would feel this way. Inbound flow has fallen off immensely.

Useful

Browse Other Reviews

Current Employee

2.7

Jan 30, 2024

My overall experience was okay not the best. Poor leadership and terrible work culture

1 Useful

Former Employee

1.7

Dec 28, 2023

Multiple acquisitions poorly put together, aiming only for ARR with no integration or innovation, leaving the staff to fend themselves. It will never achieve the ROI promised to investors.

Useful