Current Employee2.6Nov 20, 2023The product fit and idea are great, and there is definitely a need. Unfortunately, the product doesn't always work, and the customers success and support teams are severely understaffed and overworked, (thanks to multiple rounds of layoffs over the past few years) resulting in customers churning at almost every renewal. Instead of focusing on making the product...Read More
The product fit and idea are great, and there is definitely a need. Unfortunately, the product doesn't always work, and the customers success and support teams are severely understaffed and overworked, (thanks to multiple rounds of layoffs over the past few years) resulting in customers churning at almost every renewal. Instead of focusing on making the product...Read More
Former Employee3.9Jul 11, 2024Start up company. A bit to ambitious to grow and let finances go out of control. Recently did a MAJOR staff reduction, possibly up to 50% of the staff is now let go. The explanation is that the funding market isn't loaning to companies who aren't yet profitable, therefore the intent is to make a profit before the end of this year, to do that, they cut costs. I...Read More
Start up company. A bit to ambitious to grow and let finances go out of control. Recently did a MAJOR staff reduction, possibly up to 50% of the staff is now let go. The explanation is that the funding market isn't loaning to companies who aren't yet profitable, therefore the intent is to make a profit before the end of this year, to do that, they cut costs. I...Read More
Current Employee4.0Jan 16, 2024Great company. Market dried up and product has some issues due to underlying partner platform.
