My overall experience was a mixed bag. The... | Yellow.ai Reviews

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Current Employee

2.1

Sep 9, 2024

My overall experience was a mixed bag. The platform/solution fits what companies are looking to implement in therms of improving CX and automation, but the leadership and support teams are lacking. The culture is eroding and leadership has no clear direction. There’s is potential in the market but unless there are changes in leadership, the company will continue to lose competitive opportunities.

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Former Employee

3.0

Nov 2, 2023

It was niche pitches or customer fitment momentarily that helped close deals

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Former Employee

2.1

Aug 21, 2023

They have laid off 70 - 80% if North America in the last year.

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