Not a pure sales role. This is more customer... | UPS Reviews

Current Employee

3.4

Oct 18, 2023

Not a pure sales role. This is more customer success than it is sales. You also are forced to do a ton of customer service work due to the “sales resolution group” being outsourced and incapable of handling any complex problem

2 Useful

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Current Employee

3.1

Dec 7, 2024

I have worked here over 10 years the first 8 were amazing, however over the last 2-3 years the company has changed for the worse. I have made the best money the last 2 years. For being a hybrid account management and sales career, there is a lot of stress and dealing with many different aspects of the sale which other roles should be assisting with.

Useful

Current Employee

3.1

Jun 28, 2024

Lack of leads and ability to control performance pay are detractors

Useful

Former Employee

4.7

Apr 16, 2024

It was my first job out of college. This job introduced me to coorperate world and it was great. I learned a lot because ups offered mentorship, weekly meetings with sales leads. They also have ERG’s and an opportunity to get to know your coworkers and bond. Ultimately I was laid off in 2021 and heard that the position was no longer part of their business model.

Useful

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