Former Employee2.7Sep 11, 2023Golden days of LivePerson are gone. It all really ended in 2022. Too many mistakes along the way and eventually 2023 was payback time. All golden boys and girls have of course left. The pantomime of individuals taking stage now is a pathetic show of utter ignorance, incompetence, improvisation, idiocy. The founder as Julius Caesar stabbed by Brutus, the grey cat and...Read More
Golden days of LivePerson are gone. It all really ended in 2022. Too many mistakes along the way and eventually 2023 was payback time. All golden boys and girls have of course left. The pantomime of individuals taking stage now is a pathetic show of utter ignorance, incompetence, improvisation, idiocy. The founder as Julius Caesar stabbed by Brutus, the grey cat and...Read More
Current Employee2.3Sep 28, 2024This is a company which rose to prominance during the real boom of chatbots and AI. The pandemic was great for it as businesses closed their contact centres so needed LivePerson's software. However that was then and this is now. The larger CCaaS providers have caught up in functionality and undercut on price. LivePerson is struggling to remain relevant and the...Read More
This is a company which rose to prominance during the real boom of chatbots and AI. The pandemic was great for it as businesses closed their contact centres so needed LivePerson's software. However that was then and this is now. The larger CCaaS providers have caught up in functionality and undercut on price. LivePerson is struggling to remain relevant and the...Read More
Former Employee2.4Nov 12, 2023They over hired a bunch of people and didn't have leads for them. Almost no one was hitting quota and the good leads were going to the people who had been there the longest and worked in the local office. Mass exodus of people left.
They over hired a bunch of people and didn't have leads for them. Almost no one was hitting quota and the good leads were going to the people who had been there the longest and worked in the local office. Mass exodus of people left.
