This is a churn and burn type organization. High... | Litera Reviews

Current Employee

2.0

Jan 12, 2024

This is a churn and burn type organization. High volume, high turnover. Support and renewals team is a mess resulting in unhappy clients which takes the rep's time away from their job. Minimal inbound lead flow. Products are a good fit for the market - definitely a leader in the legal tech industry but need to focus on mending some customer relationships and processes to make for a better experience. Leadership puts little to no effort in culture and only cares about weekly revenue targets.

1 Useful

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Current Employee

2.3

Apr 25, 2024

Litera has a culture issue. Changes are made frequently, which is fine, but within a vacuum. What I mean is one person makes a change without a comprehensive understanding of the ripple effect that the changes they are making will mean elsewhere in the business. So, to summarize, its chaotic, and the culture is miserable. Just about everyone is unhappy, and people...Read More

1 Useful

Current Employee

2.3

Jul 15, 2024

Overall the product market fit is exceptional, but Litera focuses on increasing prices and the detriment of customer relationships.

1 Useful