Kustomer

Item: Kustomer
Rating: 3.3
Author: Anonymous

Profile Highlights

Competitive Salaries

OTE at Kustomer for Mid Market Account Executives and SMB Account Executives is highly competitive compared to industry peers. View salaries

Job Openings

Kustomer is hiring! Check out their job openings.

Performance Category Ratings

See how employees rated Kustomer in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.0

45th%of Software orgs

# 1,475of 2,652 Software orgs

Base Compensation

3.8

63rd%of Software orgs

# 980of 2,652 Software orgs

Incentive Compensation Structure

3.7

72nd%of Software orgs

# 717of 2,652 Software orgs

Product - Market Fit

3.6

50th%of Software orgs

# 1,321of 2,652 Software orgs

Professional Development and Training

2.7

42nd%of Software orgs

# 1,550of 2,652 Software orgs

Inbound Lead / Opportunity Flow

2.6

45th%of Software orgs

# 1,478of 2,652 Software orgs

Diversity and Inclusion

3.7

47th%of Software orgs

# 1,422of 2,652 Software orgs

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About Kustomer

Short Hills

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient...More

Percent that Attain Quota?

13%of team members typically hit their quota

Software Industry Average

41%

Global Average

44%

Quota Attainment at Kustomer

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales EngineerSalary data from 5 ratings

Base Pay$120k

OTE$170k

Top Performers$204k

Sales Development RepresentativeSalary data from 5 ratings

Base Pay$60k

OTE$85k

Top Performers$106k

SMB Account ExecutiveSalary data from 5 ratings

Salaries at Kustomer

Reviews

My experience was overall good and pleasant, culture was very welcoming and supportive

Useful

Current Employee

4.3

May 23, 2025

My experience with Kustomer has been great. The goal that they set up for us are obtainable and they have a way to get you to the next level in your career. They are also very fair when it comes to quota attainment of different ways that you can get to or above 100%. There’s still lots of changes that are being made. I am confident that leadership will set us up for...Read More

Useful

View All Reviews

Reviews at Kustomer

Employee Ratings

Total Employee Ratings

Total Ratings

121

Ratings Verified by RepVue

Verified Ratings

88%

Job Categories

SDR / BDR

52%

Account Executive

39%

Sales Engineer / Solution Consultant

Other

Employee Status

Ratings submitted by current employees

57%

Ratings submitted by former employees

43%

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Frequently Asked Questions

Kustomer has an overall employee rating of 3.3 out of 5 and a RepVue score of 79.20. They are ranked #1215 out of all Software organizations.

Currently it is reported that 12.5% of the reps at Kustomer are hitting quota.

Kustomer has a rating of 3.0 out of 5 for culture and leadership. They are ranked #3105 in this category out of 5733 companies.

Kustomer has a rating of 3.6 out of 5 for Product - Market Fit and is ranked #1321 out of 2652 Software companies.