Current Employee3.3Dec 28, 2023Overall experience is above average. Products are good and customer facing support such as engineering are there to always help. Deal killers are the following: Service delivery - it takes many months to implement something. Too many levels that do not talk to each other No funding - all funds for build come from the client. Too many products means too many...Read More
Overall experience is above average. Products are good and customer facing support such as engineering are there to always help. Deal killers are the following: Service delivery - it takes many months to implement something. Too many levels that do not talk to each other No funding - all funds for build come from the client. Too many products means too many...Read More
Current Employee2.4Apr 10, 2024Sales org is poorly run and operating in a silo. Compensation structure for CS, Channel and AM's are all competing for the same dollars. CEO's message is to work harmoniously together as an "eco system", which is how modern tech companies operate, however Lumen's comp structure does not support this approach.
Sales org is poorly run and operating in a silo. Compensation structure for CS, Channel and AM's are all competing for the same dollars. CEO's message is to work harmoniously together as an "eco system", which is how modern tech companies operate, however Lumen's comp structure does not support this approach.
