My overall experience in this role was positive... | ADT Reviews

Former Employee

3.7

Jun 15, 2024

My overall experience in this role was positive until the new leadership team took over. A team that had strong quota attainment, outstanding culture, strong customer relationships, and a robust incentive plan was dismantled within 90 days. Communication from senior and executive leadership went silent and overnight a quarterly bonus structure was changed to an annual bonus, with only 30 days notice. While ADT is doing its best to refresh its brand as a tech company with its Google partnership, the top-down, micromanagement culture will prevent it from any meaningful, organic growth in the future. If they are not acquired fully by Google, expect another firm to take them private for their cash flow because growth will only come from acquisitions when money is cheap again.

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Current Employee

2.4

Mar 28, 2024

Great when appointments are available, horrible because all they care about is self generated leads. Even if they’re free sales

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Current Employee

2.6

Oct 18, 2024

There is good opportunity to earn a good living for those who are willing to sacrifice time with their family. Working 10-12 hour days and six days a week is common.

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