My overall experience was poor due to being... | Pinpoint Reviews

Current Employee

1.9

Jan 19, 2024

My overall experience was poor due to being located in the US. There is a lack of support for the US team and an obvious bias.

Response from

Pinpoint

Feb 17, 2025

Thank you for taking the time to provide this feedback. We regret that your experience is not as positive as we aim for. While we are proud of the support we provide across our global organization and believe remote work offers valuable flexibility to our team, we recognize the unique challenges of operating in a geographically dispersed market like the U.S. and understand that it’s not for everyone. The U.S. market remains a core priority for us, is critical to our strategy, and we are committed to its growth and the success of our U.S. team. While remote work remains central to our operating model, we are continually refining our approach to ensure our team here feels supported. To that end, we have significantly increased the budget for in-person meetings and team events to cultivate better relationships and shared understanding across the team.

1 Useful

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Former Employee

2.3

Jan 22, 2025

The company culture is fine if you live in the UK. The culture in America was absent. On company calls there were almost always remarks about how stupid Americans are. Oversaturated market and leadership doesn’t know how to break into the US.

Response from

Pinpoint

Feb 17, 2025

Thank you for taking the time to share this feedback. We sincerely regret that your experience did not align with the positive culture we strive to cultivate across all regions. Comments like the ones you mentioned are completely unacceptable and do not reflect our values or the culture we work hard to maintain. While we are proud of the support we provide across our global organization and believe remote work offers valuable flexibility to our team, we recognize that remote work can be challenging and is not for everyone. Having been in the U.S. market for over five years, with it representing 50% of our business, we remain committed to its growth and the success of our U.S. team. While remote work remains central to our operating model, we continually refine our approach to ensure our team feels supported. We appreciate your insights and will continue taking steps to improve the employee experience and ensure that respect and inclusion are upheld across all teams.

1 Useful

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