My overall experience has been positive. However... | Genesys Reviews

Current Employee

3.9

Dec 21, 2023

My overall experience has been positive. However Genesys needs to stop switching up accounts/territories every year and maintain continuity for AEs and Front Line Leaders.

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Current Employee

4.1

Oct 30, 2023

Great work/life balance. Very focused on channel selling. Direct leads are far and few between.

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Current Employee

1.9

Oct 29, 2024

Very toxic culture, compensation is ok. Overall the juice is not worth the squeeze. Leadership is insecure, toxic and very demanding. This trickles down to everyone. A lot of employees are grouchy and unhelpful. They are the result of an awful culture that starts at the top. Do not recommend.

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Former Employee

3.9

Dec 19, 2023

Overall, Genesys has been a good company, but unfortunately that is changing. They have been a dominant leader in the space, but seem to be losing traction with pivoting product platforms.

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