My experience at Zoom from '21-'23 was... | Zoom Video Communications Reviews

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Current Employee

3.0

Sep 2, 2024

My experience at Zoom from '21-'23 was phenomenal. Best employer I've had the pleasure of working for. Unfortunately I was laid off in '23 during the 15% RIF. Right before that point, the org I was in hired external folks who came in and IMO ruined the culture and almost everything that made Zoom unique. I can't speak to how the job is now, but when I was there, all of my customers loved the product and almost all of them were willing to take calls and meet with me. I know the culture has changed for the worse since then. Comp plan was generous.

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Former Employee

2.1

Aug 14, 2024

“Phone Company masquerading as a SaaS company.” The ideal candidate will have experience in the phone and contact center space and have a large Rolodex of partners as there is zero marketing (fired and still have yet to rehire a CMO) and in bound leads are very few and far between. A feast or famine environment where top reps can make over a milli a year, but...Read More

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Current Employee

4.1

Jan 18, 2024

I’m currently on the contact center team as a specialist and I couldn’t say enough price things about it. We are innovating fast and gaining a lot of traction in the market. Great spot to be.

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