My overall experience is great. Twilio is an... | Twilio Reviews

Current Employee

4.3

Aug 7, 2024

My overall experience is great. Twilio is an amazing company that really invests in its employees. Restructurings over the past few years added some turbulance, but Twilio has always tried to improve the experience of their employees.

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Former Employee

3.9

May 2, 2024

My overall experience was good. When I started, it was a tough time for the company because it was when shareholders viewed profitability over growth, and Twilio was built for growth. It has good base pay, remote work, and cool people. I

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Former Employee

2.6

Apr 18, 2024

Twilio is a very different company than it was a few years ago. Dominant in SMS but when the growth from COVID stopped it lost its way. 3 large layoffs in 18 months. Abrupt and radical changes in strategy, direction, leadership with very little communication.

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Former Employee

3.3

Nov 29, 2023

The organization was very disorganized internally and was very top-heavy in how they managed the teams. Huge disconnect between Senior leadership and those of us interacting with customers on a day to day basis.

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