Gladly

Item: Gladly
Rating: 3.4
Author: Anonymous

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Profile Highlights

Competitive Salaries

OTE at Gladly for Sales Development Representatives is highly competitive compared to industry peers. View salaries

High Score for Base Compensation

Gladly is in the 77th percentile for Base Compensation

Performance Category Ratings

See how employees rated Gladly in RepVue’s key performance categories.

Category Score

Industry Percentile

Industry Rank

Culture and Leadership

3.6

73rd%of Software orgs

# 687of 2,586 Software orgs

Base Compensation

4.1

77th%of Software orgs

# 580of 2,586 Software orgs

Incentive Compensation Structure

3.4

56th%of Software orgs

# 1,118of 2,586 Software orgs

Product - Market Fit

3.6

47th%of Software orgs

# 1,375of 2,586 Software orgs

Professional Development and Training

2.8

46th%of Software orgs

# 1,420of 2,586 Software orgs

Inbound Lead / Opportunity Flow

2.3

34th%of Software orgs

# 1,729of 2,586 Software orgs

Diversity and Inclusion

4.1

73rd%of Software orgs

# 678of 2,586 Software orgs

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About Gladly

Greater San Francisco Area

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely...More

Percent that Attain Quota?

8%of team members typically hit their quota

Software Industry Average

41%

Global Average

43%

Quota Attainment at Gladly

Salaries

Job Role

Median Base Pay

Median OTE

Top Performer

Sales Development RepresentativeSalary data from 5 ratings

Base Pay$65k

OTE$100k

Top Performers$148k

Mid Market Account ExecutiveSalary data from 5 ratings

Base Pay$80k

OTE$160k

Top Performers$264k

Enterprise Account ExecutiveSalary data from 5 ratings

Salaries at Gladly

Reviews

Former Employee

1.6

Apr 11, 2025

Gladly has a few great people, but overall my experience was awful. No one hits quota and the sales team is set up to fail. While they have some strong logos, the product brings nothing unique or new to the category and they are unlikely to ever scale beyond the retail/ecommerce vertical. The product is vaporware and IT buyers can spot this a mile away. Don't waste...Read More

Useful

Current Employee

4.1

Feb 3, 2025

Gladly has a differentiated product, a hardworking and ambitious sales team, great people across the company, and positive industry tailwinds with AI. It's a place to make a bet on a company with big aspirations, bent on displacing a handful of large legacy incumbents.

Useful

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Reviews at Gladly

Employee Ratings

Total Employee Ratings

Total Ratings

Ratings Verified by RepVue

Verified Ratings

93%

Job Categories

Account Executive

56%

SDR / BDR

33%

Other

10%

Employee Status

Ratings submitted by current employees

72%

Ratings submitted by former employees

28%

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Frequently Asked Questions

Gladly has an overall employee rating of 3.4 out of 5 and a RepVue score of 80.48. They are ranked #982 out of all Software organizations.

Currently it is reported that 7.5% of the reps at Gladly are hitting quota.

Gladly has a rating of 3.6 out of 5 for culture and leadership. They are ranked #1421 in this category out of 5575 companies.

Gladly has a rating of 3.6 out of 5 for Product - Market Fit and is ranked #1375 out of 2586 Software companies.