Former Employee2.9Oct 10, 2024Customers are (justifiably) unhappy with very high turnover in their account teams, both in sales/account mgmt and especially in customer support. Really great coworkers, while they last. Proceed with caution, as they talk a great game, but do not follow their own guidelines. Blindsided doesn't begin to describe this experience.
Customers are (justifiably) unhappy with very high turnover in their account teams, both in sales/account mgmt and especially in customer support. Really great coworkers, while they last. Proceed with caution, as they talk a great game, but do not follow their own guidelines. Blindsided doesn't begin to describe this experience.
Former Employee2.0Jun 14, 2023Product Market Fit: Coveo's B2C solution for retailers or B2C companies requires 2 log-ins for merchandisers who want to use both 'site search' (powered by Coveo) & 'product recommendations' (powered by Qubit). Coveo acquired Qubit in Oct 2021.
Product Market Fit: Coveo's B2C solution for retailers or B2C companies requires 2 log-ins for merchandisers who want to use both 'site search' (powered by Coveo) & 'product recommendations' (powered by Qubit). Coveo acquired Qubit in Oct 2021.
Current Employee1.0Aug 29, 2023It's a cult. Very self absorbed. A lot of smart people elsewhere in the business, but very limited business development leaders. They are clueless.
It's a cult. Very self absorbed. A lot of smart people elsewhere in the business, but very limited business development leaders. They are clueless.