Customers are (justifiably) unhappy with very... | Coveo Reviews

Former Employee

2.9

Oct 10, 2024

Customers are (justifiably) unhappy with very high turnover in their account teams, both in sales/account mgmt and especially in customer support. Really great coworkers, while they last. Proceed with caution, as they talk a great game, but do not follow their own guidelines. Blindsided doesn't begin to describe this experience.

2 Useful

Browse Other Reviews

Current Employee

4.0

Mar 28, 2024

The hiring process was good and the the BD team is excellent to work with.

Useful

Former Employee

2.0

Jun 14, 2023

Product Market Fit: Coveo's B2C solution for retailers or B2C companies requires 2 log-ins for merchandisers who want to use both 'site search' (powered by Coveo) & 'product recommendations' (powered by Qubit). Coveo acquired Qubit in Oct 2021.

1 Useful