How long i...

Question

How long is the average sales cycle here?

Current Employee · Accepted Answer

It depends.

ADP operates in all segments.

In small business --> 2-3 weeks
In mid market --> 2-9 months
In upmarket --> 2-9 months
Nationals --> Not really sure

We also have a slew of other ancillary products that can be sold for quicker hits.

Current Employee · Answer

It depends what business unit you’re in. SBS can be 1-2 days, Core is 2-6 weeks, upmarket is 6-8 weeks.

Former Employee · Answer

Enterprise deals (1k and up EE count) can be 6-24 months depending on the size of the client and where the buying cycle lines up for making a change. Contracts are prevalent in this segment, so timing is always an issue. You'll need to be in a sales process 6-12 months prior to any contract expiration to time an implementation.

Current Employee · Answer

In Major Accounts UpMarket Div., unless there is immediate need, the sales cycle can be as long as a year to give time to build rapport/a relationship with the prospects. They’ve most likely gone through so many terrible implementations at this point they won’t budge unless they trust you first

Current Employee · Answer

Small Business 1 week-3 weeks
Majors 1 month-9 months

Current Employee · Answer

2-6 weeks

Former Employee · Answer

4 to 6 weeks

Former Employee · Answer

The expectation in my business unit was to close two deals every week.

Former Employee · Answer

It depends on which business unit you’re in. Small business is littered with one-call-closes since you’re dealing with business owners that just want the cheapest payroll. Major Accounts is longer (30-90 days) because there are more stakeholders that care about more than just price.

Former Employee · Answer

Sales cycles depend on the business unit you are selling for. SMB should be a few days/weeks. Majors is a few months, and Enterprise/Nationals can be 6-18 months.

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Anonymous Q&A

How long is the average sales cycle here?