SysAid Technologies Ltd
RepVue Score
0
SysAid Technologies Ltd
Back to ReviewsCurrent Employee I can honestly attest to my three-year tenure at SysAid, during which my performance as a salesperson has regrettably declined. The absence of any structured professional development and the reliance on favoritism for promotions have contributed to this downturn.
As an Account Executive (AE) at SysAid, the responsibilities are overwhelming. The role feels more like being a glorified presenter, solely focused on demonstrations. The sales methodology at SysAid often involves either making lofty promises that cannot be met or pressuring clients at the end of the month to make rushed decisions.
Compensation is not tied to securing orders but rather contingent on when the client pays. Managers advise offering 60-day payment terms, but in reality, it often takes three months or more to receive payment, with the burden of chasing payments falling solely on the salesperson. The finance team appears reluctant to engage with customers.
Technical support for the product is virtually non-existent. SysAid has opted to save costs by not employing Sales Engineers, leaving AEs to handle all technical inquiries. If answers cannot be found in the documentation, AEs are left stranded. 50% of the sales team are on PIPS and the CEO loves firing
1.0
Mar 7, 2024
9 Useful
