Sitetracker
RepVue Score
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Sitetracker
Back to ReviewsFormer Employee "My overall experience was not positive. The organisation leaders are micromanaging every aspect and individual (as they were running a call center instead of a sales organization), which clearly indicates that they have no trust for the people they hired (being busy is the paradigm, versus being smart).
The environment is toxic and does not allow you to do your job properly, nor to grow. Two-faced bullies are usual, and promoted.
The product is nothing special: an app built on top of Salesforce that wants to get people out of using a spreadsheet and into a project management tool.
There is big paranoia at C-Level about making demo videos, so competitors cannot copy it or spot its flaws. There are much better products out there, less expensive and with teams that actually care about their customers (here very few "customer success" people care, they do what they are told and most often after upselling the account).
The product needs a lot of customisation to be delivered, so it is not a real SaaS, as it needs expensive professional services before it is ready to be delivered to the customer. This presents an issue to all parties.
2.6
Dec 13, 2023
1 Useful
