Culture is generally supportive but it’s not... | Kaseya Reviews

Current Employee

2.4

Jun 22, 2024

Culture is generally supportive but it’s not everyone’s cup of tea. Product is okay, it’s a must have for MSPs but there’s a lot of competition and the value of integrations doesn’t always sell itself. Territories are highly imbalanced, top reps have accounts that are highly engaged and give tons of inbound leads while reps who struggle have OOB accounts, unhappy customers, size too small to hit quota etc. Subpar execution from Ops and Billing teams means you as a rep need to use time to deal with issues rather than sell. Pays below market and OTE shrinks every year. Overall a lot of negatives vs positives but it’s pretty good if you’re entry level, and if you’re tenured long enough to get some good accounts, you can make it work. Just be fully cognizant and weigh your options before joining.

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Former Employee

2.3

Jan 9, 2024

my experience was that if you got lucky then you were able to sell maybe 40k each Q but most of the time they gave us accounts that had massive issues in billing and product usage but were tied to 3 yr contracts so they couldn't leave and disliked being called every other day by the same person so they refused to do more business and waited till their contacts were...Read More

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Former Employee

1.3

Jun 19, 2023

My overall experience was not great

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