Decent at First - Terrible at the end. Management... | Fleet Complete Reviews

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Former Employee

2.3

Jul 14, 2023

Decent at First - Terrible at the end. Management change the entire comp structure and processes. We sold to current clients who all DIDN'T want to work with us at all because of Customer Service's lack of responsiveness to help with tickets or billing support. the entire customer base hates the company which is and was the biggest obstacle to selling more the their existing client base. Management called client issues "landmines" and (Verbatim) explain to us to "Punt" their issues to Customer Care even if they have existing tickets or problems.

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Current Employee

2.4

Oct 31, 2023

My overall experience is below average. The quotas are unrealistic. The compensation plan works on closed won revenue for BDR when their job should be measured on pipeline gen

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Current Employee

2.9

Jul 23, 2024

The company is great but very very outdated. They seem like they don’t know what they are doing. Old tech, hard to sell compared to competitors. Not willing to innovate nor invest in marketing

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