Decent at First - Terrible at the end. Management... | Fleet Complete Reviews

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Former Employee

2.3

Jul 14, 2023

Decent at First - Terrible at the end. Management change the entire comp structure and processes. We sold to current clients who all DIDN'T want to work with us at all because of Customer Service's lack of responsiveness to help with tickets or billing support. the entire customer base hates the company which is and was the biggest obstacle to selling more the their existing client base. Management called client issues "landmines" and (Verbatim) explain to us to "Punt" their issues to Customer Care even if they have existing tickets or problems.

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Former Employee

2.3

Oct 11, 2023

To many random changes in the organization creates uncertainty. Culture heavily favors performance with limited to no support or training. Not a very diverse company, benefits are really expensive, and even though coworkers are nice, they will not stand up for what’s right. Leadership isn’t all ways transparent regarding the state of the business causing...Read More

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Current Employee

2.4

Oct 31, 2023

My overall experience is below average. The quotas are unrealistic. The compensation plan works on closed won revenue for BDR when their job should be measured on pipeline gen

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