The team culture was great. The overall... | Care.com Reviews

Former Employee

2.6

Sep 23, 2024

The team culture was great. The overall expectations were sub par. We were given recycled leads and told to make 150+ phone calls a day. Most leads had bad contact information or they had already been contacted by so many previous reps that they yell and ask to be taken off the list again. I was heavily micromanaged but given almost no training/coaching outside if the first week. There is a huge employee churn rate at care.com. Seems like a revolving door of unsuspecting professionals.

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Former Employee

1.9

Dec 12, 2023

Training was 4 weeks long, mostly based on sales theory rather than practical application. The trainer told us one thing to do, Sales manager told us to do it differently. The clients we call have all been called from us multiple times in the past, to the point, that they can recognize the script and ask, "Are you calling from Care.com?" Only to hang up. You're...Read More

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Former Employee

3.0

Jul 2, 2024

My overall experience was okay. Tough sell the daycares don't have any money and most of them don't need the product. Manager was super cool. Just a tough sell.

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