Senior Solutions Architect

So, what’s the role all about?

As a Senior Solutions Architect, you will be an essential part of the Nexidia Services Organization. This role handles all aspects of data integration and deploying Nexidia’s large-scale customer interaction analytics solutions. The person in this role will have extensive data integration experience, firsthand technical implementation experience and seeks to improve the current processes. The person in this role must be a simplifier, who removes roadblocks for their own team and for customers by showcasing collaborative communication, creative solutions, and extensive use of automation wherever possible. The internal and customer facing Lead Solutions Architect provides an integrative role across several teams at Nexidia, including software engineering, IT & Security, deployment services, business services and product management.

The role is very hands-on with heavy doses of data modeling, design, implementation, and analysis.  In addition to technical expertise, the Senior Solutions Architect must have excellent oral and written communications skills along with experience acting as a technical lead for fellow SAs. This is an exciting opportunity to play an important role in a successful, enterprise software company.

How will you make an impact?  

• Reviewing design and implementation of integration projects by peers
• Leading and participating in the data integration, solution implementation and maintenance of large-scale Nexidia deployments
• Integrating Nexidia applications with backend enterprise systems using ETL, SQL, XML, and scripting languages
• Specifying best practices and standards to be used in Nexidia deployments
• Developing systems specifications through requirements gathering, research, analysis and direct contact with business units
• Assessing development/test strategies to ensure that a maximally robust design is developed
• Assisting in the development and management of detailed project plans,  monitors progress and provides regular project status to appropriate management teams
• Acting as technical consultant to project managers and business Subject Matter Experts
• Working with vendors and colleagues to develop and implement solutions to specific problems or to meet specific objectives
• Overseeing the development and maintenance of technical documentation and documentation standards for Nexidia enterprise systems

Have you got what it takes?

• 4-10+ years of experience and ETL experience
• Knowledge of MSSQL concepts along with competency in SQL DBA activities like query optimization, indexes, performance troubleshooting
• Knowledge with networking concepts with regards to file share protocols, encryption of files, connectivity across domains
• Strong analytical and problem-solving capabilities to troubleshoot software and data inconsistencies
• Proven track record in delivery of large enterprise data oriented projects
• Client-friendly, good interpersonal and excellent written and verbal communication skills
• Experience with ETL and knowledge of ETL tools (DataStage, Informatica, Ab Initio, etc) is an advantage
• Excellent organizational skills, ability to set own task lists and time lines

You will have an advantage if you also have:

• Experience with XML, ETL, Java, Python
• Experience with SQL Server, Oracle, PostgreSQL, MySQL
• Familiarity with Salesforce CRM APIs and integration
• Experience as a Software Developer, DBA, System Administrator, or Network Administrator
• Experience with implementing and managing data warehouses
• Experience with Business Intelligence and reporting solutions is an advantage

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 5215
Reporting into: Manager, Solutions Architecture
Role Type: Individual Contributor