We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

About The Role

Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
Build and maintain strong, long-lasting client relationships
Measured on added ARR on a quarterly basis
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
Serve as the lead point of contact for all commercial matters related to their assigned accounts
Assist with challenging client requests or issue escalations as needed

Your Experience & Skills

At least 3+ years of experience in account management within a SaaS company - MUST
At least 1-2 years working within the Israeli market - MUST
Proven track record of meeting and/or exceeding sales targets and quotas - MUST
Native Hebrew speaker – MUST
Proficient in English - MUST
Experience selling multi-product solution - advantage
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Ability to take initiative and adapt to changes within a fast paced environment
Customer- centric & goal oriented
Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment