Senior Solutions Engineer

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for experienced Senior Solutions Engineers in the United States to provide technical sales support for our enterprise customer base.

Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as a trusted advisor to remove technical objections and creatively address pain points in a customer's SDLC. They will work internally with sales and product development teams to identify solutions that meet customers' business needs and document requests to expand the capabilities of GitHub's platform.

We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!

Responsibilities

Identifying customer business & technical requirements and matching them to product solutions

Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption

Delivering live demonstrations of GitHub’s products and platform to prospective customers

Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows

Building relationships with key decision makers and serving as a customer's technical point of contact and advocate

Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests

Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes 

Qualifications

Required Qualifications: 

5+ years experience in software or systems engineering, product, design, or other related technical role

3+ years of experience in customer-facing pre or post sales solutions engineering, technical consulting, DevSecOps or other related roles

Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition

Ability to travel up to 25% when needed 

Preferred Qualifications:

Ability to identify and solve technical and business challenges related to software delivery

Excellent written and verbal communication skills with prior public speaking experience

Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC)

Domain knowledge in one or more of the following:

Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps

Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trend Artificial Intelligence’s impact on the developer tools space

Experience working in or with large software development teams

Experience in Financial technical sales or solving Financial Services software development, implementation or compliance problems

Experience working directly for a Financial Services institution, solving software engineering problems at scale 

Compensation Range

The base salary range for this job is USD $83,090.00 - USD $220,430.00 /Yr.

In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 70/30 base salary/sales incentive.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

GitHub values

Customer-obsessed

Ship to learn

Growth mindset

Own the outcome

Better together

Diverse and inclusive

Manager fundamentals

Model

Coach

Care

Leadership principles

Create clarity

Generate energy

Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.

Join us, and let’s change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!