Sales Development Representative
Job Description
POSITION SUMMARY
As a Sales Development Representative, you will be seeking new business by contacting and developing relationships with our prospective customers. You will act as a first point of contact for our company. Your primary focus is to educate and set up meetings for business to business collaborations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Be a key player in growing our business by producing highly effective and personalized outreach campaigns via emails and calls
- Engage with prospects over email, phone, from free trial, event, webinar and content download leads to qualify and set appointments for Account Executives
- Maintain active engagement with leads through informed, strategic, and creative follow-ups
- Partner with marketing and product to deliver effective messaging and identify the best customer profiles
- Expand knowledge of industry as well as the competitive posture of the company— and share this knowledge with the wider team
- Build a solid understanding of the industry and sales process to spark meaningful conversations with prospects
- Coordinate with Account Executives for client status updates
- Update and maintain CRM database (Salesforce.com)
- Achieve monthly quotas of SAO's (Sales Accepted Opportunities)
EXPERIENCE
- Bachelor's degree in Business a plus
- 1+ years experience in a similar role
- Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.
KNOWLEDGE
- Inbound sales
- Salesforce.com or a similar modern CRM tool a plus
- Comfortable making up to 50 phone calls per day
- High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
- Passion for technology and a desire to make a major impact at a high-growth startup
- A keenly developed competitive nature
- Software sales experience a plus
DESIRED BEHAVIORS
- Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
- Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
- Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
- Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.
- Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.
- Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
- Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
- Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
- Demonstrates UpKeep's Core Values and Beliefs - We choose people over profit, We choose progress over perfection, and We choose grit over prestige.
- Act as a good citizen of UpKeep.
About UpKeep
Learn moreUpKeep Asset Operations Management Platform is a mobile first CMMS, EAM & IIoT suite of solutions proven to streamline the work order process and take you from reactive to preventive maintenance. Our cloud-based Asset Operations Management system is mobilizing teams, modernizing workflows, and maximizing operational efficiency for over 3,000...More