Partner Account Manager, SMB

Your Opportunity

At Klaviyo, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for the APAC region you'll be responsible for building a long-term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You'll leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

You're responsible for articulating the value of Klaviyo’s software, differentiating Klaviyo from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with Klaviyo.

How You’ll Make a Difference

• Become a trusted business advisor to the 40-50 partner relationships you manage
• Build and manage a lead referral pipeline with your partner portfolio
• Develop a long-term strategy with your partner to help them meet their growth objectives using Klaviyo
• Develop the ability to understand a partner’s business goals and help them achieve them
• Become a product expert on Klaviyo and adept at presenting how Owned Marketing services and software can help a partner improve their business
• Be comfortable operating with revenue-focused goals
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future
• Travel: up to 25% to meet and develop relationships with our agency partners/ events

Who You Are

• 2+ years of proven SaaS Partnership/ Sales/ Account Management experience 
• MarTech SaaS experience advantageous
• Work collaboratively with marketing and product to introduce and educate agency partners on new enhancements to Klaviyo’s platform
• Adept at influencing and relationship building
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
• Are thoughtful, engaging, and energetic. Excited to be a part of and have an impact on a rapidly-growing, profitable scale-up
• Full authorisation to work in the Australia without any restrictions

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here