Mission Account Executive - US Dept. Health and Human Services and Finance (SSA)

Job Description

To work with all US Department of Health and Human Services HHS and SSA account teams to align, grow, and develop business with a focus on US Health and Human Service and Social Security Administration agencies and the programs they support. You will operate as a subject matter expect (SME) for internal resources and align and build executive and business level relationships for targeted customer and partners. This role will also serve as a resource and reference for teams, including Solution Sales, Solution Consulting, Product Management, Support, and Professional Services, in supporting this targeted area.

What you get to do in this role:

• Provide strategic leadership to and develop and execute ServiceNow's go-to mission market strategy, maintain relationships with Senior Leaders, and work collaboratively across product lines, business units, and partners to drive growth within ServiceNow’s US Health and Human Services and Federal Finance targeted business.
• Drive the execution of strategies to exceed sales quotas for the territory
• Lead and support meetings, discussions, and engagements between customers, partners and ServiceNow
• Work with supporting ServiceNow teams to develop an aligned solution based on the customer's targeted outcomes
• Build and manage leadership and business relationships between ServiceNow and clients and partners
• Development of targeted accounts, including development and deployment of mission aligned promotions and resources
• Work with our core team to develop and maintain a roadmap and building of capabilities across our clients and ServiceNow teams to promote and grow adoption and value across our solutions
• Achieving and supporting milestone objectives and targets set out for the assigned clients, including tagging, tracking, and licensing, renewals, logos, and professional services
• Support of marketing events, executive speaking engagements, social media and subject matter topics, and execution and delivery of mission focused artifacts to support the growth and marketing of the Health and Human Services focus area

Qualifications

To be successful in this role you have: For positions in this location, we offer a base pay of $ 147,540 - 243,420, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

• 5+ years of experience in consulting and/or client management, and aligning account strategies to revenue opportunities within US business and in the Federal Health and Human Services areas.
• 3+ years of experience as a consultant or engagement manager or equivalent role with proven multi-million-dollar solutions experience and Executive level relationship management
• Previous successful sales experience of SaaS IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
• Experience achieving sales quota
• Experience engaging with and leading virtual or matrixed teams
• Ability to understand broad, macro-level business, technology, and data requirements and needs for targeted accounts
• Travel up to 60% (depending on geography/region)