Inbound Business Development Representative

Inbound BDRs are a crucial step in the sales cycle at Klaviyo.  In this role, you'll properly qualify and learn about a customer's needs, which is integral to success in a sales role.  We possess a deep understanding of the value of Klaviyo's platform and the positive impact it can have on our prospective customers. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.

How You'll Make a Difference

• Generate meetings for the sales team through the rapid response to and qualification of inbound leads.
• Learn to effectively identify qualified leads, articulate Klaviyo’s value proposition, and route opportunities properly to the direct sales team
• Support the success of your peers and provide guidance and support to new BDRs
• Spend time optimizing the role/process of an iBDR
• Reflect Klaviyo’s values of accountability and effort
• Build a plan to reach out to key prospects and have a timeline for execution.
• Utilize all available resources to reach out to key prospects and establish a line of communication.

Who You Are

• Have a strong desire to be in technology sales and have already developed a baseline framework for how to effectively sell
• Continually seek improvement and are rigorous in your pursuit of it
• Are excited, motivated, and inspired by exceeding goals
• Are thoughtful, engaging, energetic, and self-aware
• Have experience working in a fast-paced environment
• Focus on details, are a self-starter, and are relentless but professional
• Have excellent written/verbal communication skills

London was our first non-US location for Klaviyo, opening up in 2019 and growing since then to a large team of people with teams across Sales, Customer Success, Marketing, Services, Partnerships, IT and HR. Collectively in EMEA we are contributing a significant part of Klaviyo’s overall global success, growth to date and opportunity that lies ahead. The good news is that we are still at a stage where everyone coming into the business has the opportunity to make a real tangible impact that you will be able to see and feel.

We are proud of everything we have built here in EMEA, a vibrant diverse team embracing hybrid working in line with the way the world of work has changed. When Klaviyos do travel to the office you’ll be able to use your monthly commuter allowance if you need it. Once here you'll be able to enjoy the comforts of an incredible environment with all the perks we love and you’d expect such as, free snacks / drinks, a peloton studio and a roof terrace overlooking the city to rival anything you’d find in London as well as regular team celebrations and company lunches.

As part of the Klaviyo team you will be looked after with some great benefits locally in EMEA including equity for all, private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance (£2.5k), 22 weeks full pay primary care giver leave (16 week secondary) and free books (yes, any books!) to name a few.

#LI-Hybrid