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Current Employee

1.7

Apr 4, 2024

The industry is dying and outbound team is competing internally with inbound and CSM for the same leads. Leadership not interested in outbound, only inbound and CSM.

Response from

Ideals

Apr 14, 2024

Thanks for sending your feedback. We hear you and want to reassure you that we value all our sales team members equally, whether they’re working on customer success, inbound or outbound sales teams. We’re sorry if it seemed otherwise. We’re taking your feedback seriously and looking into how we can better enable everyone on the team. If you have any further suggestions or concerns, feel free to message people.experience@idealscorp.com anytime.

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Current Employee

Featured Review

iDeals is a great company with an magnificent product. They offer great leadership and support for their employees who then have the ability to provide an exceptional customer experience.

Thanks for your review! Empowering our team to deliver a frictionless customer experience is a top priority, so we appreciate your feedback. Wishing you continued growth ahead!

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Current Employee

This is a really good company to work for. Amazing product, amazing colleagues and amazing culture!

Thanks for the glowing review of your experience at iDeals! Fostering a collaborative, high-performing environment is a core part of who we are, so this feedback means a lot. Wishing you amazing achievements as we keep scaling.

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Former Employee

I’ve worked with a product that serves a very niche market, which means there aren’t as many opportunities for broad engagement. Additionally, I’ve found that the management of metrics could be improved. However, it’s worth noting that Ideals is one of the top-paying companies in the sales field, offering very competitive compensation.

Thanks for sharing your experience! We care about creating a rewarding environment, so we’re glad the compensation stood out to you. While niche markets require a more focused approach, our top-notch product and services set us apart. We're also refining our metrics to set the Sales team up for success. Your feedback helps us keep pushing forward. Wishing you all the best ahead!

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