Training was 4 weeks long, mostly based on sales... | Care.com Reviews

Former Employee

1.9

Dec 12, 2023

Training was 4 weeks long, mostly based on sales theory rather than practical application. The trainer told us one thing to do, Sales manager told us to do it differently. The clients we call have all been called from us multiple times in the past, to the point, that they can recognize the script and ask, "Are you calling from Care.com?" Only to hang up. You're expected to make 2 sales per week to meet the quota, but my team of 10 people only managed to average 6 sales a week. In the interview, when asked, "How many people meet quota?" The manager replied, "Everyone on my team has hit quota" This is absolutely untrue. The service we were selling was a "nice to have" service, but not an absolute necessity. At least, that's how the customers saw it.

Useful

Browse Other Reviews

Former Employee

2.1

Aug 23, 2023

My overall experience was challenging. There were opportunities, but a lack in departmental organization and procedures.

Useful

Former Employee

2.1

Sep 21, 2023

Base and benefits are fantastic though that’s where the positives end. Forget about actually hitting your number. Less than 10% of reps hit their number, leadership top to bottoms sucks and the product has so many limitations. Inbounds are horrible, the occasional good ones are given to the golden children and the cronyism is enough to make you sick. IAC is dying to...Read More

Useful