Overall experience has been very poor. Impotent... | Alight Reviews

Current Employee

2.9

May 31, 2024

Overall experience has been very poor. Impotent leadership ability from the top down has created a repeating cycle of employing the same failing tactics with a new label and a rotating door of leadership personnel. The product is suited for large enterprise. Trying to move down market has proven very difficult due to being 3-5X the cost of competition. Account management has lacked completely for the past 3-4 years causing strained customer relationships.

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Current Employee

3.0

May 18, 2024

Good and bad. Nice people but constant state of flux

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Former Employee

2.0

Jul 10, 2023

Sr Leadership moved the goal posts and changed territories 4 times in 2 years. It is extremely difficult to be successful when the rules change so often. You can work for months to gain access into these large accounts and then have to give them up with the next version of changes. The product bag was also reduced to sell products Alight is not known for.

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