Sales Development Representative

Sales Representative

 About RoadRunner

At RoadRunner, our daily motivation is to accelerate the road to Zero Waste™ while providing maximum value for our customers and our communities. We achieve this through efficient, cost-effective and sustainable waste operations.

Our team cares deeply about each other and our planet, and we are dedicated to leveraging technology and innovation to modernize a vital industry with integrity, expertise and a passion for create a future where waste is a problem of the past™.

Technology, artificial intelligence and data-driven strategies are the backbone for our team of waste experts to reliably provide our customers with the most streamlined, cost effective and sustainable waste and recycling services.

Since RoadRunner’s creation in 2014, we’ve helped more than 12,000 customer locations achieve an average between 10 - 20% savings on their monthly waste bills while also improving their recycling efficiencies. We’re proud that RoadRunner’s industry-leading model has been recognized by the SEAL Business Sustainability Awards 2023, Pittsburgh Business Times’ Best Place to Work 2022, and Pittsburgh Inno’s 2022 Fire Awards. 

Our Glassdoor reviews are fantastic (3.7/5 on 255 reviews), our CEO’s approval rating is 78%, and 72% of our reviewers would recommend working here. Our Indeed ratings have consistently improved as we’ve been expanding our teams (3.4/5 on 76 reviews) and we now have over 13K followers on LinkedIn.

Position Summary:  

Are you ready to embrace a dynamic career shift? RoadRunner, the new standard in waste + recycling, is seeking a proactive and adaptable Sales Development Representative (SDR) to join our team full-time. If you thrive in a challenging, fast-paced environment and possess the ability to communicate with forthrightness and sensitivity, we want you on board. As an SDR, you'll play a pivotal role in driving our sales pipelines conducting outbound prospecting activities, engaging with potential customers, and scheduling qualified meetings for our Account Executives. You will leverage various communication channels to introduce our services, understand customer needs, and articulate the value proposition, utilizing your reactive and tense energy to overcome obstacles. Our comprehensive 9-week training program ensures you have the skills and knowledge to succeed, with ongoing coaching that propels your career growth. Join us on a mission to redefine waste management and make a meaningful impact. Embrace change, be forthright, and let your dynamic spirit flourish at RoadRunner!

Responsibilities:

• Qualifying and identifying leads at the initial stages of the funnel utilizing cold calling techniques
• Demonstrating the value of our offering through phone calls, email and social tools
• Diligently updating Salesforce, our CRM, to stay current on leads and follow-ups
• Being an active participant in our sales coaching process

What's In It For You:

• $19.24 / hour + $6k annual target commission (uncapped)
• Promotional plan based on performance with pay and commission increase
• One time performance bonus of $1,000 (based on successfully hitting 100% of quota, once you have completed the 9-week training program) 
• 100% remote work
• Flex work schedule
• RoadRunner pays 100% of the employee's medical, dental and vision premiums and 70% for their dependents
• 15 days paid time off
• 2 personal floating days
• Paid holidays
• 401K with a generous match and complimentary planning advice

About You:

• Bachelor's degree OR Associate's degree + 2 years sales experience OR High School diploma /GED + 4 years sales experience required
• You’re a high performer who is energized and motivated by competition, is goal driven and enjoys the financial rewards selling provides
• You thrive in a fast-paced, competitive environment and maintain a positive attitude under pressure 
• You possess the ability to embrace feedback and hold yourself accountable
• You are a constant learner and have a passion for sales
• You are a hard worker with a strong sense of urgency 
• You have stellar communication skills

Top 4 frustrations of an SDR:

• Reaching out to potential leads and not receiving any response
• Hearing "no" repeatedly throughout the day can be challenging
• Prospects not showing up for meetings
• We determine that we can’t save the prospect money and/or help them recycle more

Training:

1st week:

• Participate in state of the art training that will enable you to qualify, source, and engage in the art of cold calling
• Learn to prospect and develop a pipeline of potential leads to drive your sales funnel
• Work directly with a full-time sales trainer who will help ensure that you are set-up for success
• Start making outbound calls to prospective new business accounts and set meetings to discuss our offerings

5th week:

• Work with your Sales Trainer to develop strategy and sales cadences for your accounts
• Have weekly coaching sessions to identify areas of opportunity and set expectations
• Meet with your AE and other SDRs to grow and evolve as a team
• On-going training and development to continue to level up and learn more about our services and the industry

9th week:

• Have a developed pipeline that you are actively working to generate consistent revenue
• Be capable of overcoming most objections and helping our prospects understand the value we can add to their businesses
• Become an integral part of your market’s success
• Be well on your way to initial promotions and bonuses

You will be successful if:

• You want to win and find motivation when facing temporary setbacks
• You enjoy being coached because you know no matter where you are in your career you always have room to improve
• You have a need to achieve, always finding ways to hit your goals and grow
• You know that learning is not a spectator sport
• You love connecting with people virtually
• You enjoy metrics/KPIs, and you are driven to meet them.

We are excited to consider talented individuals from across the country. However, please note that we currently do not support candidates residing in the following states: Alaska (AK) / Delaware (DE) / Hawaii (HI) / Louisiana (LA) / Maine (ME) / Nebraska (NE) / Nevada (NV) / New Mexico (NM) / North Dakota (ND) / Rhode Island (RI) / South Dakota (SD) / Vermont (VT) / Wyoming (WY) 

We thank all candidates for their interest in RoadRunner, but we cannot respond to everyone personally. Only those selected for an interview will be contacted. We look forward to reviewing your application! 

RoadRunner is an affirmative action and equal opportunity employer and is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. It is the policy of RoadRunner that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of RoadRunner to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. RoadRunner is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.