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Job Description

What We Do: AI Service Management (AISM):


Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.


Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.


Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.


Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.


The Team:


Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.


 


What You'll Do:


Educate customers on the value of Aisera in a consultative way

Manage multiple customers simultaneously at various stages of the Aisera buying cycle

Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations

Prospect cold leads to generate interest and new contacts to fill your funnel

Research accounts, identify key players and build relationships

Demonstrate our innovative AI Service Management solution and align value to customers pain points

Maintain and expand your list of assigned prospects while generating pipeline for the business

What You'll Need: 


2+ years of sales experience

Salesforce experience required

Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals

Effective in dealing with C-suite of mid market to enterprise organizations

Experience with generating pipeline by cold calling and prospecting

Understanding of sales process and move accounts through sales stages effectively

Positive attitude and willingness to roll up sleeves and dig deep to achieve goals

Proven track-record creating highly targeted campaigns and messaging

Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome

Maintain and expand your list of assigned prospects

Excellent written and verbal communication skills

Problem-solving passion and service orientation

Show independence and flexibility in dealing with change management

Ability to execute on programs and projects with minimal resources

Composed, poised and professional demeanor in all situations

Strong problem-solving and service orientation

What You’ll Need:


Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals

Competitive team player who wants to be the MVP and help the entire team succeed

An Avid learner of Technology who can learn the basics quickly and apply them to business situations

Proven ability to build positive relationships and influence. Strong communications and interpersonal skills; ability to be personable yet persistent.

Experience selling CRM SaaS a plus

3-10yrs of experience in Enterprise Account management and sales

Aisera Benefits


Medical, dental, and vision benefits

Holidays and flexible PTO

Paid family leave

401(k) plan

Stock Options

Employment Assistance Program

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About Aisera
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65 ratings
2.9
Unclaimed Profile
Information Technology and Services251-1,000Venture CapitalGreater San Jose Areahttps://aisera.com/

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence...More

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1.9
Compensation
3.7
Product Market Fit
3.9
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What Sales Pros Love About Aisera
Hot category, really nice target account lists. Nice poc based sales cycle. Strong reps will crush it here.
Anonymous Employee
Curated positive reviews from Aisera employees
Not bad cutting edge space and has a lot of potential
Anonymous Employee
Curated positive reviews from Aisera employees