Account Strategist

Overview:

Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention, and product enhancement. We are currently seeking an Account Strategist.

The Account Strategist is responsible for expanding and renewing revenue organically, through consultative selling, outstanding customer service practices, and for assisting customers with any problems that may occur during the order and delivery process.

The location for this role is 100% remote.

Responsibilities:

• Respond to customer inquiries.
• Provide weekly/monthly pipeline and forecasts.
• Use consultative sales techniques to offer expansion solutions.
• Drive product adoption and new customer onboarding.
• Utilize effective sales techniques to handle objections and effectively close the sale.
• Work proficiently with company sales order entry systems.
• Utilize CRM to maintain prospect/customer notes and opportunities.
• Prepare proposals and presentations.
• Proactively prevent subscription cancellations.
• Demonstrate company core values.

Qualifications:

• Proven technical, analytical and problem-solving skills.
• Ability to create and execute customer retention strategies.
• Application of sales processes.
• Strong verbal and written communications skills.
• Quick on feet, efficient, strong time management.
• Self-initiative and pro-active demeanor.
• Business/sales/marketing acumen.
• Ability to work remote.
• Knowledge of sales and marketing practices and procedures.
• Ability to build rapport with clients.
• Works well under-pressure and ability to meet tight deadlines.

Education, Experience, and Certification:

• Bachelor's Degree, preferred.
• 1 year Inside Sales, Account Management or Customer Experience, preferred.
• Proficient in MS Office, Excellent MS Excel skills, CRM software management.

If you are a resident of the state of California, Colorado, New York, or Washington, please contact us or email us at applicant@data-axle.com to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.

Affirmative Action/EEO Statement:

At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.