Nordics Mid-Market Account Manager

Role summary

We're looking for a Nordics Mid-Market Account Manager to join our expanding team for the Nordics region. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.

As a Mid-Market Account Manager at monday.com, you will play a crucial role in driving revenue by identifying, qualifying, and closing sales opportunities within the Mid-Market segment. You will work with potential customers to understand their unique business needs and showcase how monday.com can help optimize their workflows, increase productivity, and scale their operations. This is a quota-carrying role that requires strong sales skills, relationship-building capabilities, and a passion for delivering exceptional customer experiences.

Please note this is a hybrid role with a 3 day per week in the office requirement.

About The Role

• The Account Manager position is a growth focused quota-carrying position; you will own the full sales cycle from generating opportunities, building relationships with key stakeholders to negotiation, contracting and eventual renewal
• Research, identify, and engage opportunities within a territory of accounts with existing spend . Proactively prospect into your accounts (cold calls, emails, social selling, networking, etc.) to build a robust pipeline
• Use the value framework and MEDDPICC to enact robust deal progression processes in collaboration with management to advance and close opportunities with new use cases
• Strategically build relationships within accounts to build qualified champions. Gaining access to C-Level and VP economic buyers to ensure monday.com becomes a strategic partner of our Enterprise customers, aligned to corporate level goals
• Possess a comprehensive understanding of monday.com’s solution and connect this knowledge directly to customer ROI
• Work closely with the Customer Success team and other internal stakeholders to create the conditions for account growth. This includes helping customers maximise the value from the monday.com solution and explicitly aligning it to positive business outcomes
• Continuously build and refine in-depth knowledge of the target industry, including trends, challenges, key players, and opportunities, to effectively position our solutions and add value to client conversations.

Your Experience & Skills

• Dutch, Finnish, Swedish, Norwegian, Icelandic language abilities - HUGE advantage
• BA/BS degree preferred; or equivalent relevant work experience
• Experience: 3-5 years of sales experience in a closing role at a SaaS or technology-related field, with a focus on mid-market accounts. Successfully managing clients in the Nordics region (Denmark, Norway, Iceland, Sweden, Finland).
• Proven Success: Demonstrated track record of meeting or exceeding sales quotas and driving revenue growth within the Nordics region.
• Sales Skills: Strong ability to prospect, qualify, and close deals with mid-sized businesses. Experience with a consultative sales approach.
• Communication: Excellent verbal and written communication and negotiation skills with the ability to articulate complex concepts in a clear and relatable manner.
• Tech-Savvy: Comfortable with technology, with the ability to quickly learn and demonstrate the functionality of software products.
• CRM Proficiency: Experience with CRM tools such as Salesforce or HubSpot for managing sales activities and pipeline.
• Team Player: Ability to work collaboratively with colleagues across various teams to achieve shared goals.
• Problem Solver: Strong analytical and problem-solving skills to identify business challenges and develop tailored solutions.
• Customer-Centric: Passion for delivering exceptional customer experiences and adding value to client relationships.
• Self-Starter: A proactive attitude with the ability to work independently, take initiative, and manage time effectively.

Bonus Skills:

• Experience selling to sepecific verticals/ industries as a SME
• Familiarity with monday.com’s platform or other work management/project management tools..

Benefits

• Competitive salary with bonus structure & equity model
• Health Insurance fully covered for the individual
• Generous PTO and vacation days. (25 days + Bank holidays)
• Professional development opportunities.
• Collaborative and inclusive company culture.
• Access to wellness programs and team-building activities.