Account Manager Mid-Market - Israel Market

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

#LI-NDI

About The Role

• Serve as the lead point of contact for all commercial matters related to their assigned accounts
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits and retention
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Collaborate with other supporting functions in the organization to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
• Assist with challenging client requests or issue escalations as needed

Your Experience & Skills

• Native Hebrew speaker or Hebrew mother tongue – a must
• High proficiency in English - a must
• At least 3+ years of experience selling SaaS solutions
• Experience selling Project Management, Dev or CRM solutions for the Israeli market - advantage
• Excellent interpersonal skills and multitasking abilities
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt